Immutable lifecycle history
Every stage transition is preserved in chronological order with actor and timestamp.
CAPA management software
CAPA that goes beyond closing actions.
Manage the complete corrective and preventive action lifecycle in the browser — from quality event and root cause investigation through verified implementation, effectiveness review and controlled closure.
- 8 stages
- One governed lifecycle
- 4 outcomes
- Effectiveness decisions
- Full history
- Actor and time recorded
CAPA · Operational dashboard
Queues and governance attention
Events awaiting triage
6
Overdue CAPAs
3
Awaiting verification
5
Effectiveness due
4
Supplier deviation — bracket coating adhesion
CAPA-2418 · Owner: J. Marek
Critical9 days late
Dimensional nonconformity — housing bore Ø
CAPA-2402 · Owner: J. Marek
High3 days late
Assembly torque parameter drift — line 4
CAPA-2377 · Owner: J. Marek
MediumDue today
The problem
A closed action is not the same as an effective CAPA.
Spreadsheets and generic ticket systems track owners, due dates and status. They rarely connect the quality event that started it, the cause that was actually accepted, the evidence behind the action, and whether the change held once the attention moved elsewhere.
Spreadsheet / task tracker
- Action
- Owner
- Due date
- Status
Qhubio CAPA
- Event
- Triage
- Cause
- Action
- Verification
- Effectiveness
- Closure
- History
A complete CAPA workflow
One governed workflow from issue to effectiveness.
The corrective and preventive action lifecycle is built into the product, so the problem, its causes, the actions taken, the evidence gathered and the final outcome stay connected in a single quality record.
- 01
Quality Event
Capture the nonconformity, deviation or complaint with the context needed to decide what happens next.
- 02
Triage
Decide whether formal CAPA is justified, or whether the issue is resolved locally, monitored or linked to an existing CAPA.
- 03
Assessment
Score risk, scope the impact and define who owns the CAPA before investigation starts.
- 04
Investigation
Work multiple hypotheses and record root, contributing and escape causes with supporting evidence.
- 05
Action planning
Plan corrective and preventive actions with owners, due dates, acceptance criteria and cause linkage.
- 06
Implementation
Owners execute and submit evidence; an independent verifier accepts or rejects the implementation.
- 07
Effectiveness review
Compare the observed result against the expected result and record a governed effectiveness decision.
- 08
Closure
Close on residual risk and rationale — with controlled, recorded reopen when new evidence appears.
Start with the quality event
Not every issue belongs in CAPA.
Qhubio separates the quality event from the CAPA record. Events are captured quickly, then triaged as an explicit decision — which keeps the CAPA system meaningful instead of inflating it with work that belongs elsewhere.
Escalation happens when formal corrective and preventive action is justified, and every other outcome is recorded with a rationale.
Resolve locally
Handled at the point of occurrence without opening a formal CAPA record.
Monitor
Kept under observation until a trend justifies escalation.
Link existing CAPA
Attached to an open CAPA instead of duplicating investigation effort.
Escalate to CAPA
Promoted into the governed corrective and preventive action lifecycle.
Reject
Closed with a recorded rationale so the decision remains traceable.
Investigate and verify root cause
Treat root cause as evidence, not a text field.
Investigation supports multiple hypotheses. Each one is classified as a root, contributing or escape cause and carries a governed state — proposed, accepted or rejected — so a CAPA never advances just because someone typed something into a box labelled “root cause”.
Teams already using structured problem solving can bring findings from an 8D investigation, fishbone analysis or a 5 Why analysis into the cause register.
CAPA-2418 · Investigation
Cause register
Root cause
Pre-treatment bath concentration outside control limits
Contributing cause
Supplier changed degreasing agent without notification
Escape cause
Adhesion test sampled only first article
Hypothesis
Operator handling contamination
CAPA-2418 · Action verification
Owner completion vs. independent acceptance
A-3 Add bath concentration to SPC control plan
Owner: L. Novák · Due 12 Sep · Linked to: Root cause · Mandatory
Acceptance criteria: control chart in place, reaction plan documented, 2 shifts trained.
Work completed Submitted for verification Verifier accepted
A-4 blocked — awaiting supplier change-notification agreement.
Plan and verify corrective actions
Action completion is not verification.
Every action carries an owner, due date, acceptance criteria, cause linkage, evidence and a mandatory or optional flag. When the owner finishes the work, the action is submitted for verification — and an independent reviewer accepts or rejects it.
- Multiple corrective and preventive actions per CAPA
- Blockers recorded rather than silently absorbed into delay
- Rejected verification returns the action to the owner
- Overdue is a condition, not a status that hides progress
Prove effectiveness
Did the corrective action actually work?
Effectiveness review is mandatory and evidence-based: problem, cause, action, expected result, observed evidence, decision. Failed outcomes do not disappear from the record — they route the CAPA back into the lifecycle.
- EffectiveClosure readiness can proceed.
- Partially effectiveReturns to action planning.
- IneffectiveReturns to investigation.
- InconclusiveTriggers a further effectiveness cycle.
CAPA-2402 · Effectiveness review
Cycle 2 of 2
Expected result
Zero bore-diameter nonconformities across 30 consecutive production days.
Observed
0 NC / 30 d
Decision
Effective
EffectivePartially effective → Action planningIneffective → InvestigationInconclusive → New cycle
CAPA-2402 · Closure readiness
Governed closure decision
- All mandatory actions verified
- Effectiveness review completed — Effective
- Residual risk assessed — Low
- Closure rationale recorded
- Escape cause action still open
Reopen remains available as a controlled, recorded decision.
Close CAPA with confidence
Closure is a quality decision — not a status dropdown.
A closure readiness view shows what is genuinely complete: verified mandatory actions, the effectiveness result, assessed residual risk and a written rationale. Premature closure is prevented by the workflow rather than by reminders, and reopening a CAPA is a controlled, recorded decision.
Stay ahead of overdue quality work
Know what needs attention before it becomes overdue.
Operational queues put the work in front of the people responsible for it: events awaiting triage, overdue CAPAs, blocked actions, items awaiting verification and effectiveness reviews coming due. My Work narrows that to the actions and reviews assigned to you.
CAPA · Operational dashboard
Queues and governance attention
Events awaiting triage
6
Overdue CAPAs
3
Awaiting verification
5
Effectiveness due
4
Supplier deviation — bracket coating adhesion
CAPA-2418 · Owner: J. Marek
Critical9 days late
Dimensional nonconformity — housing bore Ø
CAPA-2402 · Owner: J. Marek
High3 days late
Assembly torque parameter drift — line 4
CAPA-2377 · Owner: J. Marek
MediumDue today
CAPA · Executive analytics
Portfolio-level quality performance
Open CAPAs
42
High / critical risk
11
Overdue CAPA rate
9%
Median CAPA age
34 d
First-pass effectiveness
78%
Reopen rate
4%
Supplier quality
Machining
Assembly
Incoming inspection
CAPA performance at portfolio level
From individual CAPAs to portfolio-level quality insight.
Management does not need to open records to understand exposure. Executive analytics show open CAPAs, high and critical risk, overdue rate, median CAPA age, first-pass effectiveness, reopen rate and where problems concentrate.
Built for traceable quality management
Designed for structured, traceable quality workflows.
Qhubio CAPA keeps the reasoning behind every decision, not only the final state — so an internal review, customer audit or supplier escalation can be answered from the record itself.
Cause and action decisions
Accepted and rejected causes, due-date changes and verification outcomes stay on the record.
Verification and effectiveness trail
Implementation acceptance and every effectiveness cycle — including failed ones — remain visible.
Private evidence and tenant isolation
Evidence stays scoped to your organisation with access enforced server-side.
Runs in your browser
No desktop installation and no client-side rollout project.
Structured out of the box
The CAPA lifecycle is built in — you are not designing a workflow engine in a spreadsheet.
Start with a single event
Open one quality event and run it end to end before scaling usage across the plant.
Visibility for engineers and management
Operational queues for the people doing the work, portfolio analytics for the people accountable for it.
Working on prevention and problem solving too? Qhubio also covers Process FMEA, 8D reports and process capability analysis.
CAPA software questions
Frequently asked questions
- What is CAPA software?
- CAPA software manages corrective and preventive action as a controlled process: capturing the quality event, investigating root cause, planning and verifying actions, reviewing effectiveness and governing closure — with a traceable record of every decision.
- What is the difference between corrective action and CAPA?
- A corrective action is a single measure taken to eliminate a detected nonconformity. CAPA is the governed process around it — cause analysis, action verification, preventive measures and demonstrated effectiveness before the record can be closed.
- How does Qhubio verify CAPA effectiveness?
- Each effectiveness review compares an expected result defined during action planning against observed evidence. The reviewer records Effective, Partially Effective, Ineffective or Inconclusive, and failed outcomes route the CAPA back to action planning, investigation or a further effectiveness cycle.
- Can Qhubio track CAPA actions and due dates?
- Yes. Actions carry an owner, due date, acceptance criteria, mandatory or optional flag, cause linkage, blockers and evidence, and overdue work is surfaced as a condition in the operational dashboard rather than hidden inside a status field.
- Does Qhubio support CAPA closure and reopening?
- Closure requires verified mandatory actions, a completed effectiveness review, assessed residual risk and a recorded rationale. Reopening is possible as a controlled decision that is preserved in the CAPA history.
- Is Qhubio CAPA browser-based?
- Yes. Qhubio CAPA is a browser-based quality workspace — there is no desktop software to install.
Browser-based quality management
Move from corrective-action tracking to actual CAPA management.
Start where the quality event happens, run the investigation, verify the actions, prove effectiveness — and keep the evidence of what changed.
Open CAPA Workspace No installation. Runs in your browser.